Website Outages

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xisxisxis

Website Outages

Posted: June 14, 2018, 1:17 PM

Posts: 2059

Don't know if others are having issues, but for about 1-2 weeks now, I am getting errors accessing forums.brewerfan.net at least once a day if not more than once (mostly just a general error that the site is unavailable. Since tuesday I have been getting the following error and today I was unable to access the site for >10 minutes. The error was:

General Error
SQL ERROR [ mysqli ]

User seattlepilot already has more than 'max_user_connections' active connections [1203]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

This was coming back from ~11:40AM CST to after 11:50AM CST. What always amazed me was how brewerfan.net was always up no matter what the traffic congestion has been in the past. If others are having the same issue, you might want to check if there was an update recently that is causing an issue because I have seen a noticeable degradation in site availability recently (did not correlate to MLB Draft)...

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reillymcshane

Re: Website Outages

Posted: June 14, 2018, 2:20 PM

Global Moderator

Posts: 6918

xisxisxis said:

Thanks for the notice.

We have noted this problem as well, and are looking into what can be done to correct the problem.

On behalf of all the mods, we appreciate your patience with regards to this issue.

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jerichoholicninja

Re: Website Outages

Posted: July 09, 2018, 10:15 AM

Posts: 8181

I've been having this same problem for months now but the last few weeks it has gotten a lot worse. And it's not always the same error.

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homer

Re: Website Outages

Posted: July 09, 2018, 10:52 AM

Global Moderator

Posts: 9792

jerichoholicninja said:

I've been having this same problem for months now but the last few weeks it has gotten a lot worse. And it's not always the same error.

Yep. We are currently working on a system so that mods can alert each other outside of the confines of the site once it goes down. Then whomever has availability can contact the appropriate parties to resolve. In retrospect this might seem like something we should have done a long time ago but there wasn't really a need since the site was more or less self sustaining for so long. We do need to have a longer term discussion in regards to site maintenance and stability since the outages are more frequent this season for whatever reason. That will hopefully coincide with the above communication protocol.

Long winded way of saying we are aware of it, we are working on it, and it's taking a while to figure out.

"Dustin Pedroia doesn't have the strength or bat speed to hit major-league pitching consistently, and he has no power......He probably has a future as a backup infielder if he can stop rolling over to third base and shortstop." Keith Law, 2006

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Mass Haas

Re: Website Outages

Posted: July 09, 2018, 11:01 AM

Minor League Minutia Master

Global Moderator

Posts: 52982

Will say that this morning's extended downtime was unrelated to the periodic "few minutes" of unavailability as described above.

There was a definite unplanned outage at the hosting site that hosts more of the back-end stuff, and not the actual forum contents. When that was completely down, the forum was as well.

They came back up, and we did, along with their other impacted clients.

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xisxisxis

Re: Website Outages

Posted: July 30, 2018, 10:31 AM

Posts: 2059

Four days in a row now with outages about 11AM CST. Starts with this message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@forum.brewerfan.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

for a few minutes then this message:

General Error
SQL ERROR [ mysqli ]

User seattlepilot already has more than 'max_user_connections' active connections [1203]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

for more than a few minutes (I believe I was out for >10 minutes today)...

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